Privacy Policy
As of 6. August 2026
1. DATA CONTROLLER
The party responsible for processing personal data in connection with this website is:
Rock Tribe Audio
Owner: Fikret Pike Mujkic
Löwengartenstr. 42
9400 Rorschach
Switzerland
Email for data protection inquiries:
datenschutz@rocktribeaudio.com
To the extent that the General Data Protection Regulation of the European Union is applicable, Rock Tribe Audio is also the data controller in the sense of the GDPR.
2. SCOPE
This privacy policy informs you about how we process personal data when you:
– visit our website,
– use our contact form,
– submit room photos, floor plans, or other files,
– communicate with us via email,
– access embedded content,
– or interact with our analytics and marketing services.
We process personal data in accordance with the Swiss Federal Data Protection Act and, where applicable, the General Data Protection Regulation of the European Union.
3. PURPOSES OF DATA PROCESSING
We process personal data particularly for the following purposes:
– Provision, operation, and security of the website,
– Processing inquiries and project information,
– Preparation, conclusion, and execution of contracts,
– Creation of offers and project planning,
– Communication with interested parties, customers, and business partners,
– Improvement of our website and our offerings,
– Measurement of the use of our website,
– Evaluation and optimisation of advertising campaigns,
– Prevention of spam, abuse, and attacks,
– Fulfilment of legal obligations,
– Assertion and defence of legal claims.
To the extent that the GDPR is applicable, we base the processing particularly on:
– Your consent pursuant to Art. 6 para. 1 lit. a GDPR,
– Pre-contractual measures and contract fulfilment pursuant to Art. 6 para. 1 lit. b GDPR,
– Legal obligations pursuant to Art. 6 para. 1 lit. c GDPR,
– Our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR.
4. HOSTING AND SERVER LOGS
Our website and email services are operated by the following provider:
ALL-INKL.COM – Neue Medien Münnich
Owner: René Münnich
Hauptstrasse 68
D-02742 Friedersdorf
Germany
When visiting our website, the hosting provider may process the following data in server logs:
– IP address,
– Date and time of access,
– Address or file accessed,
– Previously visited page,
– Browser and browser version,
– Operating system and device type,
– Amount of data transferred,
– Access status and error messages.
This data is processed for the technical provision of the website, for error analysis, for detecting attacks, and for ensuring stable and secure operation.
Server logs are stored only as long as necessary for operation, security, and error analysis or as required by legal obligations.
5. CONTACT FORM AND PROJECT INQUIRIES
If you use our contact form, we process particularly:
– Your name,
– Your email address,
– The selected type of inquiry,
– The content of your message,
– Your data protection confirmation,
– Date and time of the inquiry,
– Technical transmission information,
– Files uploaded by you.
We use this information to review your inquiry, ask follow-up questions, provide an initial assessment, and possibly prepare an offer or contractual relationship.
To the extent that the GDPR is applicable, the processing of pre-contractual and contractual inquiries is based on Art. 6 para. 1 lit. b GDPR. General inquiries are processed based on our legitimate interest in responding to business communications pursuant to Art. 6 para. 1 lit. f GDPR.
6. UPLOADED ROOM PHOTOS AND FLOOR PLANS
Through the contact form, you can voluntarily submit room photos, floor plans, and comparable project documents.
These files may contain personal data or confidential information in addition to room and building data, for example:
– identifiable individuals,
– private furnishings,
– addresses or room numbers,
– names in plans and documents,
– security or access information.
Please only submit files that are necessary for processing your inquiry. Remove or obscure unnecessary personal data, confidential information, and images of uninvolved individuals.
By uploading, you confirm that you are entitled to provide us with the relevant files for processing your inquiry.
7. STORAGE OF FORM ENTRIES
Form inquiries and uploads may be:
– stored in the WordPress database,
– sent to us via email,
– and further processed in the context of project handling.
Inquiries and associated uploads without subsequent contract conclusion will generally be deleted no later than 24 months after the communication ends, unless:
– longer storage is required,
– legal claims exist,
– and no legal retention obligation applies.
If a contract is concluded, offer, contract, invoice, and project data may be stored longer in accordance with legal retention obligations.
8. EMAIL COMMUNICATION
If you contact us via email or we respond to your form inquiry, we process particularly:
– Sender and recipient address,
– Names and contact details,
– Date and time,
– Subject and message content,
– Attachments,
– Technical delivery information.
Our email communication is handled through the infrastructure of ALL-INKL in Germany.
Emails are generally stored for up to 24 months after the communication ends. Business-relevant messages may be retained longer if necessary for contract execution, accounting, warranty, legal defence, or legal obligations.
9. COOKIES AND SIMILAR TECHNOLOGIES
Our website uses cookies and similar technologies. These are pieces of information that can be stored on or read from your device.
We distinguish between technically necessary technologies and analytics, marketing, and external media services.
Technically necessary technologies are particularly used to:
– provide the website and its security features,
– operate forms,
– store consent settings,
– prevent spam and abuse,
– enable basic functions of the website.
Analytics, marketing, and external media services are particularly used for:
– measuring website visits,
– analysing user behaviour,
– creating heatmaps and session recordings,
– measuring advertising conversions,
– optimising and personalising advertising,
– displaying embedded videos, maps, and social media content.
Where legally required, non-essential technologies and external content will only be activated after your consent.
You can revoke your consent at any time with effect for the future via the cookie settings on our website or by contacting us.
10. GOOGLE TAG MANAGER
We use Google Tag Manager, a service from Google Ireland Limited.
Google Tag Manager is used to centrally manage analytics, marketing, and other website tags. The Tag Manager itself does not create independent user profiles. However, additional services that process personal data can be loaded via the Tag Manager.
Analytics and marketing tags are controlled according to your consent, where legally required.
11. GOOGLE ANALYTICS 4
We use Google Analytics 4 from Google Ireland Limited to evaluate the use of our website and improve our offerings.
In this context, the following information may be processed:
– visited pages,
– clicks and other events,
– approximate geographical region,
– access time and duration of stay,
– origin or previously visited page,
– browser, operating system, and device,
– language settings,
– pseudonymous user and device identifiers,
– interactions with the website.
Google Analytics uses cookies and similar technologies to distinguish between visitors and sessions.
Google Analytics will only be activated after your consent, where legally required. To the extent that the GDPR is applicable, processing is based on Art. 6 para. 1 lit. a GDPR.
12. GOOGLE ADS AND CONVERSION TRACKING
We use Google Ads and Google Ads Conversion Tracking from Google Ireland Limited.
This allows us to determine whether visitors perform certain actions on our website after clicking on an advertisement, such as:
– accessing a performance or product page,
– opening the contact form,
– submitting an inquiry,
– or executing other defined interactions.
In this context, cookies, online identifiers, device and browser data, IP addresses, accessed URLs, and conversion events may be transmitted to Google.
Google may use the information to measure and optimise advertising. Depending on the settings of the respective Google account, information may be linked to a Google account and used for personalised advertising.
Google Ads and Conversion Tracking will only be activated after your consent, where legally required.
13. GOOGLE RECAPTCHA
We use Google reCAPTCHA to protect our forms from automated entries, spam, abuse, and fraudulent activities.
reCAPTCHA may process technical and interaction-related data, in particular:
– IP address,
– browser and device information,
– operating system,
– date and duration of the visit,
– page accessed,
– mouse and keyboard interactions,
– cookies and online identifiers.
reCAPTCHA analyses based on technical features whether an entry is likely made by a human or an automated system.
To the extent that the GDPR is applicable, we base the use on our legitimate interest in protecting the website and our communication pursuant to Art. 6 para. 1 lit. f GDPR. Where prior consent is legally required, reCAPTCHA will only be loaded after this consent.
14. YOUTUBE
Our website may embed videos from the YouTube platform. The provider is Google Ireland Limited.
When loading or playing a YouTube video, the following information may be transmitted to Google or YouTube:
– IP address,
– visited page,
– browser and device data,
– video views and interactions,
– cookies and online identifiers.
If you are logged into a Google or YouTube account, usage may be associated with your account.
YouTube content will only be loaded after your consent, where legally required.
15. GOOGLE MAPS
Our website may embed maps from Google Maps. The provider is Google Ireland Limited.
When loading a map, the following information may be transmitted to Google:
– IP address,
– location and device data,
– page accessed,
– browser information,
– interactions with the map,
– cookies and Google identifiers.
If you are logged into a Google account, usage may be associated with your account.
Google Maps will only be loaded after your consent, where legally required.
16. META PIXEL
We use the Meta Pixel from Meta Platforms Ireland Limited.
The Meta Pixel allows us particularly to:
– measure visits and actions,
– evaluate Facebook and Instagram advertising,
– create target groups,
– optimise advertisements,
– re-engage interested visitors.
In this context, the following information may be transmitted to Meta:
– IP address,
– browser and device data,
– pages accessed,
– clicks and events,
– Previously visited page,
– timestamps,
– cookie and online identifiers,
– conversion information.
Meta may combine this information with other data, especially if you are logged into Facebook or Instagram.
The Meta Pixel will only be activated after your consent, where legally required.
17. FACEBOOK AND INSTAGRAM CONTENT
Our website may embed content from Facebook and Instagram.
When loading such content, the following information may be transmitted to Meta Platforms Ireland Limited:
– IP address,
– page accessed,
– device and browser information,
– cookies and online identifiers,
– interactions with the embedded content.
If you are logged into Facebook or Instagram, Meta may associate the interaction with your account.
Facebook and Instagram content will only be loaded after your consent, where legally required.
18. MICROSOFT CLARITY
We use Microsoft Clarity, a service from Microsoft Ireland Operations Limited.
Clarity helps us understand the usage and user-friendliness of our website. The service can provide particularly the following functions:
– Heatmaps,
– Session recordings,
– Click analysis,
– Mouse movements,
– Scroll behaviour,
– Navigation and page display.
Clarity may use cookies and pseudonymous identifiers to aggregate page views into sessions.
Contact form fields, message fields, file uploads, and other confidential content will be excluded or masked from recordings wherever possible.
Microsoft Clarity will only be activated with your consent, where legally required.
19. SPOTIFY
Our website may embed music, podcast, or other content from Spotify.
When loading Spotify content, a connection to Spotify AB may be established. In this process, the following information may be processed:
– IP address,
– device and browser information,
– page accessed,
– technical connection data,
– interactions with the Spotify content.
If you are logged into Spotify, interactions may be linked to your Spotify account.
Spotify content will only be loaded with your consent, where legally required.
20. RECIPIENTS AND PROCESSORS
We may disclose personal data to the extent necessary to the following categories of recipients:
– Hosting and email providers,
– IT, maintenance, and security service providers,
– Form, analysis, and cookie service providers,
– Google companies,
– Meta companies,
– Microsoft companies,
– Spotify,
– Accounting, legal, and consulting service providers,
– Involved suppliers or assembly partners,
– Authorities and courts, where there is a legal obligation.
Recipients will only receive the information necessary for their respective tasks.
21. DATA TRANSFER ABROAD
Some recipients are located in Switzerland, the European Union, or the European Economic Area. Other providers may process data in the United States or other countries.
When transferring data abroad, we ensure a legally permissible basis. This may particularly include:
– an adequacy decision,
– recognised data protection frameworks,
– standard contractual clauses,
– contractual guarantees,
– or a legal exception.
Despite contractual and organisational protective measures, there may be a risk that foreign authorities access data under the applicable law when processing outside Switzerland or the European Economic Area.
22. RETENTION PERIOD
We only store personal data as long as necessary for:
– the respective processing purpose,
– processing inquiries,
– fulfilling a contract,
– legal retention obligations,
– security and evidential purposes,
– asserting or defending claims.
The following guidelines apply in particular:
– Contact inquiries without contract conclusion: a maximum of 24 months,
– Uploaded files without contract conclusion: a maximum of 24 months,
– Email communication: generally a maximum of 24 months,
– Contract, accounting, and billing data: according to legal retention obligations,
– Technical logs: only as long as necessary for operation and security,
– Proof of consent: as long as consent is relevant and proof obligations exist,
– Analysis and marketing data: according to the settings and deletion periods of the respective services.
Subsequently, the data will be deleted or anonymised, unless there is an obligation or legitimate reason for further retention.
23. DATA SECURITY
We take appropriate technical and organisational measures to protect personal data.
These include in particular:
– encrypted HTTPS connections,
– access restrictions,
– secure passwords and user accounts,
– regular updates,
– data backups,
– protection against unauthorised access,
– secure transmission of forms,
– careful selection of service providers.
Data transmission over the internet or via email can never be completely risk-free, despite appropriate protective measures.
24. YOUR RIGHTS
Under applicable data protection law, you may have the following rights:
– Access to the processed personal data,
– Correction of inaccurate or incomplete data,
– Deletion of data,
– Restriction of processing,
– Release or transfer of certain data,
– Objection to certain processing,
– Withdrawal of consent with effect for the future,
– Complaint to a competent data protection supervisory authority.
To exercise your rights, please contact:
datenschutz@rocktribeaudio.com
We may require suitable proof of identity if necessary to prevent unauthorised information, changes, or deletions.
25. WITHDRAWAL OF CONSENTS
You can withdraw any consent given at any time with effect for the future.
For cookies, analysis, advertising, and external media, you can use the cookie settings on our website.
You may also contact the following address:
datenschutz@rocktribeaudio.com
The legality of processing carried out prior to the withdrawal remains unaffected.
26. RIGHT TO COMPLAIN
For data protection concerns, you can contact us at any time.
In Switzerland, the competent supervisory authority is:
Federal Data Protection and Information Commissioner
FDPIC
Where the GDPR is applicable, you may also contact a competent data protection supervisory authority in the European Union or the European Economic Area.
27. AUTOMATED DECISIONS
We do not make any solely automated decisions based on the data collected through this website that have legal effects on you or significantly affect you in a similar manner.
The automated risk assessment carried out by reCAPTCHA serves to protect the contact form from spam and abuse.
28. MINORS
Our website and services are not specifically aimed at children or minors.
We do not intentionally collect personal data from children without the necessary consent of their legal representatives.
29. CHANGES TO THIS PRIVACY POLICY
We may adjust this privacy policy when:
– we implement new features or services,
– our data processing changes,
– legal requirements change,
– or an update is necessary for security or transparency reasons.
The version published on this website applies.
